Privacy policy

Legal information

Privacy policy

THE OWNER is committed to protecting the privacy of users who access this website and/or any of its services. Use of the website and/or any of the services offered by THE OWNER implies the user’s acceptance of the provisions of this Privacy Policy and that their personal data will be processed as set out herein. Please note that, although our website may contain links to other websites, this Privacy Policy does not apply to the websites of other companies or organisations to which the website may redirect. THE OWNER does not control the content of third-party websites and accepts no responsibility for their content or privacy policies.

Information on data processing (Regulation (EU) 2016/679 and Spanish Organic Law 3/2018)

Data controllerTHE OWNER.
Our details are given in the legal notice of this website.
Purpose of processingTo offer and manage our products and/or services.
Legal basisConsent of the data subject. Performance of the service contract.
RecipientsData will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of the processing.
Data subjects’ rightsData subjects may exercise their rights of access, rectification, restriction of processing, erasure, portability and objection by sending their request to our address.
Data retention periodFor as long as the business relationship continues or for the years required to comply with legal obligations.
ComplaintsData subjects may contact the AEPD (Spanish Data Protection Agency) to lodge any complaint they consider appropriate.
Additional informationYou can find additional and detailed information below, under “Privacy questions”.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide the following information on the processing of your personal data:

THE OWNER.
Our details are given in the legal notice of this website.

  • We process the information provided to us in order to provide and invoice our services and products.
  • If you give us your consent, we may also process your data to send you information about our activities, services and products.
  • If you take part in any of our prize draws and/or competitions, we will publish your name and surname, and your image, in the various spaces and communication media we use, including social networks, in order to promote our activities, services and products.

The personal data provided will be kept for as long as you use our services or wish to receive information, and, if you take part in a promotion, while it is active; and thereafter for the periods required to comply with our legal obligations.

The legal basis for processing your data is the consent you give us.

Information sent to us by minors under 16 will be understood to have been sent with the consent of their legal representatives. If this is not the case, the minor’s legal representative must inform us as soon as they become aware of it.

Data will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of the processing.

  • Everyone has the right to obtain confirmation as to whether or not we are processing their personal data.
  • Data subjects have the right to access their personal data, and to request the rectification of inaccurate data or, where appropriate, its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request the restriction of processing of their data, in which case we will only keep it for the exercise or defence of legal claims.
  • Also, in certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. In that case we will stop processing it, except for compelling legitimate grounds or for the exercise or defence of possible legal claims.
  • Data subjects also have the right to data portability.
  • Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

By sending us a written request, together with a copy of an identity document, to our postal or email address.

The personal data we process comes from the data subjects themselves, who guarantee that the personal data provided is true and are responsible for notifying us of any changes. Fields marked with an asterisk are required in order to provide the requested service.

The categories of data we may process are:

  • Identification data.
  • Postal or email addresses.
  • Other data requested in our forms.

The data is limited, as we only process the data necessary to provide our services and manage our business.

We use cookies while you browse our website, with the user’s informed consent. Users can set their browser to warn them about the use of cookies and to block them. For more information, see our cookie policy.

We apply the security measures set out in Article 32 of the GDPR; we have therefore adopted the security measures necessary to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that ensure the ongoing confidentiality, integrity, availability and resilience of the processing systems and services.

Some of these measures are:

  • Informing staff about data processing policies.
  • Regular backups.
  • Data access control.
  • Regular verification, assessment and evaluation processes.